Business Details
27 Years
experience
Expert Guitar Repair Services in Andover, MA
Since 1999, I have dedicated myself to providing exceptional guitar repair services across New England from our workshop in Andover, Massachusetts. With extensive training and a commitment to quality, I ensure every instrument receives meticulous care and warrantable service. Our team specializes in restoring cherished family heirlooms while offering premium replacement parts and pickups for modern upgrades.Located conveniently near Route 93, we pride ourselves on transparency, expertise, and a deep understanding of both acoustic and electric guitar needs. By maintaining optimal humidity control solutions, we help musicians preserve their instruments' integrity for years to come.
Services
Guitar Repair
Restoration
Parts Sales
Humidifiers
Project Work
Details
- Year established: 1999
Highlights and features
- We have over 25 years of experience in guitar repair
- Our team provides warrantable service with proper training
- Specializing in restoring family heirloom instruments
- Offering a wide selection of guitar parts and pickups
- Located conveniently near major routes in Andover, MA
Services
Guitar Repair
Our expert technicians handle all aspects of guitar repair, from minor adjustments to major structural fixes. We work on both acoustic and electric guitars, addressing issues like fret wear, neck alignment, and electronics malfunctions. Every repair comes with warranty coverage and personalized care to maintain your instrument's optimal performance.
Restoration
Specialized restoration services preserve the integrity of historic and family heirloom instruments. Our process includes careful material matching, finish repair, and structural reinforcement while maintaining original character. We document each step to ensure transparency in the restoration process for valuable instruments.
Parts Sales
We offer a curated selection of replacement parts including pickups, bridges, and tuning machines. Our inventory covers most major manufacturers with options for both standard replacements and performance-enhancing upgrades. All parts come with expert installation guidance when purchased through our shop.
Humidifiers
Oasis humidifiers protect your instrument from humidity damage through precise moisture regulation. We provide both OH-5+ guitar and OH-32 ukulele models with easy refill indicators and leak-proof design. Proper humidity maintenance prevents costly repairs from wood shrinkage or swelling.
Project Work
Our project gallery showcases complex repairs and modifications from start to finish. This includes headstock reconstructions, crack repairs, and full instrument overhauls. Each project receives dedicated attention with detailed documentation to demonstrate our craftsmanship and problem-solving approach.
People
William D. Whitsett
Owner & Lead Technician
Bill Whitsett has provided expert guitar repair services since 1999, operating from Western Avenue Studios before establishing our current Andover location. His certified training ensures quality repairs while maintaining instruments' original integrity.
Questions
What guitar repair services do you offer?
We provide comprehensive guitar repair including structural fixes, electronics work, and finish restoration for acoustic and electric guitars.
Do you sell guitar replacement parts?
Yes, we offer pickups and replacement parts for most guitar manufacturers, including specialized components for instrument upgrades.
Can you restore vintage or family heirloom instruments?
We specialize in restoring historic instruments with careful attention to preserving original materials and craftsmanship.
What humidity control solutions are available?
We provide Oasis humidifiers designed for guitars and ukuleles to maintain optimal 45-55% humidity levels for instrument preservation.
How can I schedule an appointment?
Use our contact button or call 978-454-1601 with your phone number to schedule service during our operating hours.
Where are you located?
Our workshop is at 206 Andover Street, Suite 5, Andover, MA 01810, near Route 93 and the Ballardvale Commuter Rail Stop.
Reviews (4)
Scott Kamieneski
Jun 17, 2022
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Absolutely love this place! Brought both my acoustic and electric guitar in for repairs and setup and they now play amazing! Bill is a legendary luthier!
Brian Manning
Jun 08, 2022
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Bill has been an incredible influence and mentor in just about everything I know about guitars. Not only is he a Master Craftsman, but he deeply cares about the instrument, the "Wood", as he so affectionately calls the guitars and other stringed beauties he works on. While I'm no real guitar player, I do have a very cherished ~ 30 yr old guitar that I have sent to Bill from time to time and it's clear that he treats my "common man's" instrument with the kind of love and care that you'd expect if you had a rare treasure or vintage guitar.
Antonio Rozzi
Jun 05, 2022
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Best techs in the area by far. Couldn't be more professional. Will be going back for everything guitar related in the future.
Paul Sylvain
Sep 11, 2021
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I've been playing guitar for more than 55 years and I can tell you with complete certainty that shop owner Bill Whitsett is the absolute best in his field when it comes to repairing and maintaining stringed instruments. I've been taking my guitars to him for set-ups, bone nuts and pickup installs and swaps since around 2005 or '06, when he was in Lowell. His prices are fair and his work is impeccable.
He's as honest and up-front a craftsman as you'll find anyway and stands behind his work 150 percent. I drive about an hour from my home in New Hampshire to his shop because, quite frankly, he's the only guitar tech I trust to get it done right. When you find the best, you stay with the best.
He's as honest and up-front a craftsman as you'll find anyway and stands behind his work 150 percent. I drive about an hour from my home in New Hampshire to his shop because, quite frankly, he's the only guitar tech I trust to get it done right. When you find the best, you stay with the best.
